FREQUENTLY ASKED QUESTIONS
Where is this experience located? What’s the best way to get there?
PASSPORT TO IRON CITY is currently available in three cities:
Passport to Iron City New York is located at 470 Driggs Avenue, Brooklyn, NY 11211, at the corner of Driggs Avenue and North 10th Street in Williamsburg. From Manhattan and North Brooklyn, take the L train to the Bedford Av stop and walk 3 blocks. From Queens, take the G train to the Nassau Av stop, and from there, it’s a 10-minute walk. From South and Downtown Brooklyn, take the G train to the Metropolitan Av stop, and from there, it’s a 10-minute walk.
Have you ever dreamed of travelling to a futuristic dystopian world? PASSPORT TO IRON CITY is your ticket, transporting you to the universe of Alita: Battle Angel from visionary filmmakers James Cameron and Robert Rodriguez in real life.
PASSPORT TO IRON CITY is a first-of-its-kind experience, combining custom technology built for the retro-future Alita aesthetic and highly-detailed sets which have been recreated down to the last detail by the film’s award-winning production designers. The result: a life-sized, fully immersive board game where YOU and your team are the game pieces.
Live like a local in Iron City: join your team for exclusive drinks at the Kansas, the famous hunter-warrior watering hole, and explore the vibrant streets of Iron City, where you’ll interact with the City’s gritty residents and visit familiar landmarks, from the infamous cyborg scrapyards to the high-energy Motorball Stadium. Earn credits by completing puzzles and challenges, experiment with innovative technology, and uncover hidden clues to determine your fate.
This 12,000 square foot futuristic interactive playground will transport you to another world, unlike anything you’ve ever experienced!
What if I haven’t seen ALITA: BATTLE ANGEL yet?
Passport to Iron City is for both existing Alita fans and those who are new to the world of Iron City, so if you haven’t seen the film yet, you can still enjoy the experience – and have a shot at being on the winning team.
How long is the experience? When should I arrive?
The entire experience is approximately 2-hours long. Check-in begins at your listed ticket entry time, and we encourage you to arrive within 30 minutes after your ticket entry time for the full experience. Guns are outlawed in Iron City: there will be a security check and bags are subject to search and management reserves the right to refuse entry. You will be checked in, have some time to grab a drink, meet and strategize with your team, and explore the Kansas for clues that may just give you an advantage! After that, you will be invited into the Iron City game room, where you will have approximately 45 minutes to complete challenges to earn the most credits.
What happens if I arrive late to my time slot?
If you arrive after the check-in for your ticketed time slot closes, you will not be allowed into that session. There will be no late entry. Tickets cannot be refunded or rescheduled.
What is the age recommendation for children?
All visitors 13 & under must be accompanied by an adult. We advise families with children under 13 to attend sessions that start before 6pm.
What should I wear?
We advise all guests to come in comfortable clothes and shoes. Expect to be on your feet and active for the duration of the experience.
Will there be drinks at the experience?
Each location will feature an exclusive craft beer from Three Weavers Brewing, specially designed for each city and themed around the world of Alita: Battle Angel, along with Underwood wine from Union Wine Company. No outside food or beverages will be allowed.
Can I take photos at the experience?
Yes, photos will be allowed in the Kansas and after the experience, but you’ll be asked to turn your phone off in the game room. Please use #AlitaExperience when posting on social media.
Are the venues ADA accessible?
When is ALITA: BATTLE ANGEL in theaters?
ALITA: BATTLE ANGEL opens on February 14, 2019.
How long will this experience run for? Will there be additional tickets released?
Can I form my own group, to play as a team?
Yes! Even though we recommend that you play with teams assigned on-site, if you would like to play as a private group of between 2-6 people, please reserve an entire group by purchasing six (6) General Admission tickets in your order. The ideal group size is between 4-6 people.
Can I reserve group tickets?
You can buy any available tickets on our website for groups of up to six. If your group is larger than 6, please purchase multiple orders to obtain the tickets you need.
If your group is larger than 12 people, we recommend you drop us an email at firstname.lastname@example.org at least three days prior to your arrival to streamline your onsite experience.
If you would like to book a full session for a large party or an event, please reach out to us at email@example.com.
Please note a 12-ticket limit when redeeming a ticket group using a discount code.
There are no more tickets available for the day I want to attend. Can I buy tickets at the door?
No, tickets are only available in advance through our website. Please look at availability for future time slots and we hope you can join us!
Can I change or cancel my ticket?
Unfortunately, we do not accept any changes or cancellation to your tickets. Please double-check the location, time and date of your tickets before purchase to avoid purchase errors. Tickets are non-transferable.